Privacy Policy

1. About This Privacy Policy

This Privacy Policy applies to the website drarindamrath.com and explains how personal information may be collected when you visit our website, contact us, submit an enquiry, request an appointment, or otherwise communicate with us through the website.

By using this website and voluntarily providing your information, you acknowledge that your information may be handled in accordance with this Privacy Policy.

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Your name
• Phone or mobile number
• Email address
• Information contained in your enquiry or message
• Appointment-related information that you voluntarily provide
• Information you voluntarily provide regarding your fertility or healthcare needs
• Technical information such as IP address, browser type and device information
• Website usage information collected through cookies or similar technologies, where applicable

3. Information Submitted Through Contact Forms

Our website may contain contact and enquiry forms that allow visitors to communicate with us.

When you submit a form, the information you provide may be used to respond to your enquiry, contact you regarding an appointment or consultation, and provide information relating to the services you have requested.

We do not intentionally request unnecessary personal information through our general enquiry forms.

4. Health and Fertility Information

Because this website relates to fertility and reproductive healthcare, visitors may voluntarily provide health-related or fertility-related information in an enquiry.

Any health-related information voluntarily provided to us will be treated as confidential and will only be used for legitimate purposes connected with responding to your enquiry, arranging consultation, providing healthcare services, or complying with applicable legal and professional requirements.

The website should not be considered a substitute for a secure clinical patient-management system. Please do not use a general website form to submit information that you consider extremely sensitive unless the clinic has specifically instructed you to do so.

5. How We Use Your Information

Information collected through the website may be used for purposes including:

• Responding to your enquiries
• Contacting you regarding an appointment or consultation
• Providing information about fertility and IVF-related services
• Understanding and responding to your requests
• Improving the website and user experience
• Maintaining website security and preventing misuse
• Maintaining appropriate business and communication records
• Meeting applicable legal, regulatory and professional obligations

6. Communication With You

If you provide your phone number or email address, we may use it to respond to the enquiry or request you submitted.

Depending on the information and communication method you provide, responses may be made through telephone, email, WhatsApp or other appropriate communication channels.

We will not use your contact information for unrelated purposes without an appropriate basis or your consent where consent is required.

7. Sharing of Personal Information

We do not sell or rent your personal information.

Information may be disclosed where reasonably necessary for providing services, operating the website, responding to your request, protecting the website, or complying with applicable law.

Depending on the circumstances, information may be accessible to appropriate healthcare professionals, clinic personnel, technology or website service providers, hosting providers, communication providers, or other service providers who need the information to perform their relevant functions.

We expect service providers handling personal information on our behalf to maintain appropriate confidentiality and security.

8. Third-Party Services

Our website may use third-party services to provide website functionality, hosting, analytics, communication, security, embedded content or other technical services.

These third-party services may process certain technical or personal information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services where appropriate.

9. Cookies

This website may use cookies and similar technologies to enable essential website functionality, improve performance, remember preferences, or understand how visitors interact with the website.

Some cookies may be placed by third-party services used on the website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

10. Website Analytics

We may use website analytics or similar technologies to understand website traffic, visitor behaviour and website performance.

Analytics information may include pages visited, approximate location, browser/device information, referral information and other technical usage information.

Where analytics services are used, their processing of information is also subject to the applicable third-party provider's privacy policy.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Therefore, while reasonable safeguards are used, absolute security cannot be guaranteed.

12. Data Retention

Personal information will generally be retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining appropriate records, resolving disputes and complying with applicable legal or professional obligations.

Different types of records may be retained for different periods where required by applicable law or professional requirements.

13. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about personal data held about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Raise concerns about the handling of your personal information

Some requests may be subject to legal, medical-record, regulatory or other applicable requirements.

14. Children's Privacy

This website is primarily intended for adults seeking information about fertility and reproductive healthcare.

We do not knowingly request unnecessary personal information from children through the website.

15. External Links

This website may contain links to external websites or third-party platforms.

We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any external website before providing personal information.

16. Medical Disclaimer

The information provided on this website is intended for general educational and informational purposes and should not be considered a substitute for professional medical consultation, diagnosis or treatment.

Individual medical and fertility treatment decisions should be made after consultation with an appropriately qualified healthcare professional.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, applicable law or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

18. Contact Us